| When visitors come to Fenton from
across the state, the nation, and even from all around the world, they don’t
just get a warm bed and a great breakfast when they stay at Silver Parkway’s
Holiday Inn Express – they get the real flavor of Fenton for their entire stay.
“Living in Fenton all my life, I
thought working at the Holiday Inn would be fun,” says 12-year employee Pat
Roux. “I started six weeks before they opened and I’ve been enjoying it every
Roux isn’t alone. Fourteen of the
hotel’s 18 staff members live in Fenton, making the place a truly local
establishment – just what Nate and Sunny Patel intended when they decided to
open their hotel in Fenton more than a decade ago.
“We pretty much decided to hire
locally,” says Sunny Patel. “Everyone here has been great and they have stayed
Six of the hotel’s employees have
been with the business since they opened. In an industry that sees a lot of
turnover, the local employees’ commitment to the Holiday Inn Express says a lot
about the hotel, as well as the kind of warm, family environment created by the
Some visitors stay at the Fenton
Holiday Inn Express year after year, just for that reason. Roux recounts a
story of a group from South Carolina who stumbled upon the hotel on their way
to a regular snowmobiling trip up north several years ago. Now they make a
point to stay in Fenton no matter where in Michigan they’re traveling.
“He always says, ‘Hi Miss Pat, it’s
Her experience welcoming visitors to
Fenton has not only been a joy in that she gets to share her home with others,
but Roux sites the excitement of hearing how much newcomers love the city.
“A lot people compliment us on how
much they like Fenton,” she says. “Because I've lived in Fenton my whole life,
sometimes I forget all we have here. People say Fenton is really friendly, they
love the Parkway, and they love Lucky’s Steakhouse right next door.”
While most of these compliments occur
face-to-face, many visitors to the Holiday Inn Express in Fenton are so taken
with the city and the hotel, that they write thank you letters to the staff.
Writes one traveler:
"I have traveled to twenty countries, Alaska, Hawaii and most
of the United States and was so impressed with the cleanliness of your rooms and
halls. Your help was very pleasant and went out of their way to make our stay
Patel shuffles through a whole stack
of recent letters, all covered in praise for Fenton.
“It’s so nice that they say these
things,” he says, “but also that they take the time to write.”
To learn more about the Holiday Inn
Express Fenton and how you or your out-of-town guests can experience the
hometown Fenton friendliness of their local staff, visit: http://www.hiexpress.com/hotels/us/en/fenton/